Free Shipping Destinations:
European Union countries include Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxemburg, Malta, Netherlands, Poland, Portugal, Romania, Slovak Republic, Slovenia, Spain, Sweden and United Kingdom. United Kingdom includes England, Scotland, Wales and Northern Ireland.

Notice: If your shipping address is not within above countries you will have the option to ship via UPS Standard or UPS Express. However that shipment is not complementary. Neither are returns or exchanges. For more information please refer to our Terms and Conditions page.
Customers outside the European Union are responsible to cover any customs tax applied by the destination country.

Free Shipping Delivery Time for UK & Europe
The free shipping option we offer is via Standard B-Post. B-Post delivers within maximum 7 business days to most European Union destinations & to most destinations in the UK. Delivery time information is provided by the carrier excluding weekends and holidays. Note that delivery time may vary, particularly during peak periods, strikes or in-climate weather conditions. 

About Order Tracking
The tracking number of your package will be given to you by e-mail. Your package will arrive to your door in time as long as you purchased our products and provide a correct & valid address within our shipping destinations. Please note that B-post has a different carrier partner in each country. Depending on the country and carrier, new tracking numbers might be issued once the parcel reaches the destination country. Please contact us for further information on this issue: contact@honestby.com

Returns and Exchanges
The costs to return a purchased item is the responsibility of the customer.  To exchange an item, we ask the customer to assume responsibility for sending the parcel back to us. Honest by assumes the responsibility of sending the exchanged item for free.

The Honest By Team is Always at Your Service
Should you have any questions about your delivery, please contact our customer service staff contact@honestby.com