HONEST BY PRIVACY POLICY

ABOUT 

Thank you for visiting our website www.honestby.com

This website is owned and operated by HONEST BY BVBA (hereinafter referred to as ‘Honest by’ or ‘we’ or ‘us’, ‘our’, ‘www.honestby.com’). Honest by is registered in Belgium: Aalmoezenierstraat 2, 2000 Antwerp, +32 3 485 87 35, VAT/KBO n° BE0462.197.773. If you want to ask us anything about our Privacy Policy, please send us an email at contact@honestby.com

As your privacy is of the highest importance to us, Honest by would like to enable its online users to be fully informed about our Privacy Policy. Please read the following information carefully.

By the use and navigation of this website and/or placing an order on the website you agree to be bound by our Privacy Policy and our general Terms and Conditions (hereinafter referred to as ‘TAC’).
We do occasionally update or modify the Privacy Policy and TAC so please refer back to them in the future. Your continued use of the website signifies your acceptance to agree with the latest version of our Privacy Policy and TAC. 

OUR POLICY

Honest by respects the privacy rights of its online customers (hereinafter also referred to as the ‘user’, ‘you’, ‘yours’) and recognizes the importance of protecting the information collected about them. We have adopted a Privacy Policy that guides how we collect, use and store the personal information that you provide us with.

This Privacy Policy does not apply however to websites maintained by other companies or organizations to which we link and Honest by is not responsible for any personal information our customers submit to third parties through our website. Please ensure that you read the Privacy Policy of such other companies or organizations before submitting them your personal details.

THE PERSONAL INFORMATION WE COLLECT ABOUT YOU

Honest by collects personal information in several ways when you place an order, buy a printed or virtual gift card or register for another service offered by Honest by. By registering, you are consenting the collection of your personal data.

Our website www.honestby.com is designed in such a way that the collection of your personal data will be kept limited to a minimum and will not exceed the purposes for which your personal data were asked for.

If a purchase order is placed with us, we need to receive personal information including: your name and surname, your e-mail address, telephone number(s), date of birth, shipping and (credit card) billing address so that we can process and fulfill your purchase order.

Card details will never be shared with third parties and will only be used to process your order, using our secure payment system. Additionally we may also obtain information as a result of authentication or identity checks. Sometimes we may ask for your telephone number. This number may be given to our UPS carrier for delivery services. These details allow us to process your order smoothly and to let you know about the status of your order. 

LOGIN DETAILS

Access to our services shall require input of appropriate account and password details (login details). You are responsible for maintaining the confidentiality of your login details and any activities that occur under your account. Honest by shall not be liable to any person for any loss or damage which may arise as a result of any failure by you to protect your login details. In the event that you become aware of any misuse then you should inform us immediately at contact@honestby.com Honest by may then deactivate your account at any time so your login details will no longer provide access to your account.

HOW YOUR PERSONAL INFORMATION IS USED

The personal data submitted by you on our website will be used for the purpose for which you have submitted them. Honest by may use your personal information for the processing and delivering your purchase orders and your payments, to manage your personal account, sending you required information and to offer you a personalized shopping experience.

We may also use your personal information to send you our newsletters but only ever in accordance with your preferences. If you are no longer interested in receiving information you have the ability to remove or modify the information you have provided us with.

Finally, we may use your personal information for our demographic studies and internal marketing, together with non-personal data to monitor customer and purchase patterns so we can consistently improve our website design and our services to better meet our customers' needs. 

DO WE SHARE YOUR INFORMATION TO OTHERS?

We may pass your data to third parties for the purposes of processing credit card payments and for the purposes related to shipping and delivering products purchased on www.honestby.com We take the security of your payment and personal details very seriously and team up with trusted partners like Ogone (for your payment transactions) and UPS (for the delivery of your order).

Honest by will not share, sell, or rent your personal information to others in ways different from what is disclosed in this statement. Your privacy is of the highest importance to us, and we will never release your personal details to any outside company for mailing or marketing purposes.

CERTAIN EXCEPTIONAL DISCLOSURES

Personal information that you provide may be disclosed to a credit reference or fraud prevention agency. 
We may also disclose your information if necessary to protect our legal rights or if the information relates to actual or threatened harmful conduct. Disclosure may be required by public authorities or the police. 

OPT-IN AND OPT-OUT

When you register, you will be given the option to opt-out of subscribing to our regular update service which will send you our e-mails or newsletters for informing our customers about: new products, new designers, features, enhancements, special offers, surveys, events of interest, etc. Such alerts may include marketing information about Honest by or selected business partners.

In case you should change your mind, we will offer you the opportunity to unsubscribe out of any service to which you have subscribed. Any e-mail we send you will contain an easy automated unsubscribe link so that you can opt-out of that particular mailing. Simply follow the indications in the e-mail. 

HOW TO ACCESS OR CHANGE YOUR PERSONAL DATA?

If for any reason you are concerned that the personal information held by Honest by is not correct or if you would like to alter any data, please visit the website and, after logging into our website using your ‘Login’ on our home page, your personal information will be made available for review and change in the ‘My account’ section. You will, for instance, be able to delete or edit a shipping and/or billing address. If you encounter any difficulties, you may contact us by email at contact@honestby.com and we will help you amend your personal details. 

HOW WE PROTECT INFORMATION WE COLLECT

Honest by uses a variety of security measures and we will take reasonable care to maintain appropriate safeguards to ensure the security, integrity and privacy of the information you have provided us with. 

When you place an order or access your account information, we use a Secure Socket Layer (SSL) encryption which encrypts your information before it is sent to us to protect it from unauthorized use. Your personal data is contained behind secured networks and is only accessible for a very limited number of persons who have special access rights to such systems, and who are required to keep the information confidential. When you place orders or access your personal information, we require the use of a secure server.

Please note that Honest by will never ask you to send any personal details (such as credit card details via e-mail). Should you receive an e-mail claiming to be from Honest by requesting this kind of information please do not respond but contact us immediately at contact@honestby.com

Regardless of these efforts, no data transmission over the internet can be guaranteed to be 100% secure. Honest by shall therefore not be liable for any damages suffered as a result of the use of electronic means of communication such as viruses or interception or manipulation of electronic communications by third parties. 

COOKIES

We use ‘cookies’ and we obtain certain types of information when your web browser accesses our website. Our website uses cookies to keep track of how often you visit the Honest by website, the contents of your shopping cart, previous purchases and to deliver content specific to your interests. Cookies must be allowed in your browser for you to use the full features of our website. All information stored in cookies is for the sole use of Honest by, the information is encrypted and will not be shared with any third party. Cookies allow you to take full advantage of some of our website’s most useful features and we recommend that you leave them turned on. If you do leave cookies turned on, be sure to sign off when you finish using a shared computer. 

FURTHER INFORMATION OR COMPLAINTS

If you require more information please go to the ‘Contact’ section of the web site and send an email to our Honest by team. If you wish to talk to an Honest by customer care representative please call +32 3 485 87 35 or write to: HONEST BY BVBA, Aalmoezenierstraat 2, 2000 Antwerp, Belgium.

January 2012